1. What options are there for television watching in Suzhou or Wuxi?
Suzhou and Wuxi's local cable network offers around 100 Chinese channels, Some hotels and apartment buildings offer their international channels via independent dish systems; the programs they offered differs from place to place.
2. Can I got the detailed description on Dream Satellite TV?
Dream Satellite TV is one of the most popular options. This system requires a 0.45m/0.55m diameter dish to get a sufficiently strong signal reception. It is cheap and includes lots of famous English channels(News, Sports, movies etc.).
3. What are basic requirements for installation?
Make sure there are no obstructions in the direction the dish must face; they might block the signal.
4. Our satellite equipments doesn`t work at all, what should I do?
Firstly make sure your decoder still connects to the dish. secondly make sure your card in the decoder is not expired. If you use internet sharing, check if you can visit internet. Thirdly make sure the dish is not moved, At last, contact us.
5. Can I use my existing wiring to install my satellite system?
If the cable in your house is RG-6 coax cable, you can use it to connect your receiver to your satellite dish. otherwise, you will need to run new cable. It is important that you use RG6 cable due to the frequency of the digital signals it must carry.
6. Can I just buy some channels of your system?
The answer is no, there are many different satellite channels that are bundled into a variety of packages. you can delete some channels in your favorite list so you don't see them each time you switch channels.
7. How many TVs can I connect to one dish?
You may have as many as four (4) TV sets connected to the dish. However, if you wish to do this, you will have to advise us in advance so you may be given the dish configured for such service. Also, you will have to purchase additional Receivers or wireless system for additional televisions.
8. What's the difference between different size dishes?
Driving through any neighborhood and you're likely to see small gray dishes clinging to rooftops or balconies pointed to the sky, ranging from 0.5m in diameter to 1.5m in diameter. Most of the dishes are around 0.55m in diameter; the size depends on which satellite the dish must receive from. Generally speaking, the bigger the dish, the better the reception is when weather is bad such as during heavy rain. Each system has a minimum dish requirement. Call us for the dish size of your satellite TV system.
9. What situation for the clients to choose the pirated system?
if you are seeking a shot installation, no annual fees, or you are living in China only for a relatively short period, you're unlikely to run afoul of either of those risks to a pirated system.
10. What if I move?
Tell us where and when you're moving, and we'll provide professional installation for everything.
Here's What You Do
1. Contact us for relocation quotation.
2. Pack up your receivers, remote controls and owner's manual, and take those with you to your new home.
3. Leave your satellite dish behind.
Once you're at your new place, we'll deliver a satellite dish and provide professional installation.
11. What should I do for installation?
Taihu Satellite installation is fast, straightforward and comprehensive.
Scheduling Your Installation
Select packages from our website then contact us to make the appointment.
During Installation
Taihu Satellite installer will:
1. Install a dish on your roof, side of home, balcony or other location.
2. Drill through one wall.
3. Connect Receiver to your current TV.
4. Give you a mini-lesson about your system.
The majority of Our customers need just one dish, no matter how many receivers/rooms. A select few customers may require an additional dish, depending on a customer's programming choices.
12. What if I Live in an Apartment or Condo?
You don't need to own a house to Taihu Satellite service. Our professional installers will install the Satellite system in the most appealing location for your home, apartment, condominium or townhouse. You may need to ask permission from your property management office before getting a Satellite TV System installed.
13. What if Satellite TV system upgrade or fails?
We will send mail to you announce system upgrade and will arrange to deliver the updated smart card to your residence. Please contact us if your hardware failed, say Remote controller, Receiver etc. We will arrange the replacement.
Still have questions or want to order a satellite TV system in Suzhou or Wuxi? Call us NOW: +8613915290760 OR Email: taihutv@hotmail.com
